If you would like to check the status of your order, please visit www.rafalev.com to track your order online.
For any other questions, please leave us a message directly via the contact form.
Our business hours are 9:00 AM to 5:00 PM EST – most emails are answered within one business day. If you do not receive a response, please check your spam folder.
Please be patient, we are doing our best to respond as quickly as possible! Kindly avoid sending multiple emails, as this may slow down our response time.
In the meantime, you may find the answer to your question in our FAQ / Help Center.
Email: support@rafalev.com
Due to time zone differences, we respond to emails within a maximum of 12 hours.
Business Address:
Dreamworld International INC
2506 Avondale Dr
Colorado Springs, CO 80917
United States
EIN: 93-4033249