FREQUENTLY ASKED QUESTIONS (FAQ)
How long does delivery take?
It depends on your location. Delivery to the United States takes about 7 to 15 business days, while other regions take about 10 to 20 business days.
Where is my order currently?
To track your order, please visit:
rafalev.com Order Tracking
Enter your tracking number to see the current status of your order.
What is my tracking number?
After your package is shipped, you will receive a delivery confirmation email containing your tracking number.
What is the status of my order?
Customers receive a confirmation email indicating that we have received their order. Processing usually takes 1 to 3 days, after which the package is shipped. Once shipped, customers receive a delivery email with the tracking number.
To track your order, please visit:
rafalev.com and enter your tracking number.
I have not received the confirmation email yet.
In this case, please email: support@rafalev.com
Please include your billing ID or the last four digits of your credit card, and we will verify your order.